data protection

The person responsible for data processing is:
Marcel Jäkel
Sperberweg 4d
41468 Neuss
Germany
marcel@animalon.de

We are pleased about Your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.

1.ACCESS DATA AND HOSTING

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which, for example,b contains the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests in a correct presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

HOSTING

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this data protection declaration, all access data and all data collected in the forms provided on this website are processed on its servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

Our service providers are located and/or use servers in the USA and other countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on standard data protection clauses from the European Commission.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: Canada

2.DATA PROCESSING FOR CONTRACT PROCESSING AND FOR CONTACT

2.1 DATA PROCESSING FOR CONTRACT PROCESSING

For the purpose of contract processing in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and after the tax and commercial law retention periods have expired in accordance with Art. 6 para. 1 p. 1 lit. c GDPR will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

MERCHANDISE MANAGEMENT SYSTEM

We use merchandise management systems from external service providers to process orders and contracts. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on standard data protection clauses from the European Commission.

2.2 CUSTOMER ACCOUNT

If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders on our website. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account. After your customer account is deleted, your data will be deleted unless you expressly agree to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 CONTACT

As part of customer communication, we collect data to process your inquiries in accordance with Art. 6 para. 1 p. 1 lit. b GDPR personal data if you provide it to us when you contact us (e.g.b via contact form, live chat tool or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your request has been fully processed, your data will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

3.DATA PROCESSING FOR THE PURPOSE OF SHIPPING PROCESSING

To fulfill the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, to the extent that this is necessary for the delivery of ordered goods.

4.DATA PROCESSING FOR PAYMENT PROCESSING

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider , insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR In some cases, the payment service providers collect the data required to process the payment themselves, e.g.b on your own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZING OUR PAYMENT PROCESSES

If necessary, we provide our service providers with additional data, which they use together with the data necessary to process the payment as our processors for the purpose of fraud prevention and optimizing our payment processes ( e.g.b Invoicing, processing disputed payments, accounting support). This is in accordance with Art. 6 para. 1 p. 1 lit. f GDPR to protect our legitimate interests, which predominate in the context of a balancing of interests, in our protection against fraud or in efficient payment management.

4.3 IDENTITY AND CREDIT CHECK WHEN CHOOSING KLARNA PAYMENT SERVICES

Klarna direct debit, purchase on account via Klarna
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden ( (hereinafter Klarna), we ask you for your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, that we may transmit the data necessary to process the payment and an identity and creditworthiness check to Klarna. In Germany, the credit reporting agencies mentioned in Klarna's data protection declaration [https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy] can be used for identity and creditworthiness checks. Klarna uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data from Klarna at any time.

5.ADVERTISING BY EMAIL

5.1 E-MAIL NEWSLETTER WITH REGISTRATION

If you register for our newsletter, we will use the data required for this or provided separately by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

5.2 NEWSLETTER DELIVERY

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

Our service providers are located and/or use servers in the USA There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission.

6.COOKIES AND OTHER TECHNOLOGIES

GENERAL INFORMATION

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called cookies). session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).
We use technologies that are necessary to use certain functions of our website (e.g.b Shopping cart function) is absolutely necessary. These technologies collect IP address, time of visit, device and browser information and information about your use of our website (e.g. b Information about the contents of the shopping cart) is collected and processed. As part of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g.b in order to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera [https://help.opera.com/de/latest/web-preferences/#cookies]

If you consent to the use of the technologies in accordance with Art . 6 para. 1 p. 1 lit. a DSGVO, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

7.USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose has ceased to exist and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with future effect. Further information about your revocation options can be found in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with each provider, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

7.1 USE OF GOOGLE SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

We use the technologies of Google Ireland Ltd. presented below., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server at Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission.If your IP address is collected via Google technologies, it will be shortened by activating IP anonymization before it is stored on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between those jointly responsible for the respective technology in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's data protection information [https://policies.google.com/privacy?hl=de].

GOOGLE ANALYTICS

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website). , from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address will generally not be combined with other data from Google. The data processing takes place on the basis of an agreement on order processing by Google.

GOOGLE ADS

For advertising purposes in Google search results and on third-party websites, the so-called. Google Remarketing cookies are set automatically by collecting and processing data (IP address, time of visit, device and browser information as well as information about your use of our website) and using a pseudonymous CookieID and based on the pages you visit enables interest-based advertising. Data processing beyond this only takes place if you have activated the “personalized advertising” setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

YOUTUBE VIDEO PLUGIN

To integrate third-party content, the YouTube video plugin uses the extended data protection mode we use to collect data (IP address, time of visit, device and browser information). collected, transmitted to Google and then processed by Google only when you play a video.

7.2 USE OF FACEBOOK SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

USE OF FACEBOOK PIXEL

We use the Facebook Pixel as part of the Facebook Ireland Ltd technologies presented below [https://de-de.facebook.com/facebookdublin/]., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). The Facebook Pixel is used to store data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as:b Visiting a website or registering for a newsletter) is automatically collected and stored, from which usage profiles are created using pseudonyms. As part of the so-called In addition, with enhanced data comparison, information is collected and stored in hashed form for comparison purposes, with which individuals can be identified (e.g.b names, email addresses and telephone numbers). For this purpose, when you visit our website, the Facebook pixel automatically sets a cookie, which automatically enables your browser to be recognized when you visit other websites using a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalized and group-based advertising.
The information automatically collected by Facebook technologies about your use of our website is usually sent to a Facebook, Inc. server., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. If the transfer of data to the USA is our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook's data protection information [https://de-de.facebook.com/policy.php].

FACEBOOK ANALYTICS

FACEBOOK ADS

As part of Facebook Analytics, statistics about visitor activities on our website are created from the data collected using the Facebook pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook. Your analysis serves to optimally display and market our website.

We use Facebook Ads to advertise this website on Facebook and other platforms. We determine the parameters of the respective advertising campaign. Facebook is responsible for the precise implementation, in particular the decision about the placement of the ads to individual users. Unless otherwise stated for the individual technologies, data processing takes place on the basis of an agreement between those jointly responsible in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Facebook Ireland. This does not cover subsequent data processing by Facebook Ireland.

Based on the statistics about visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the extended data comparison that takes place to determine the respective target group (seeO), Facebook acts as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.

Using Facebook Pixel Conversions, we measure your subsequent usage behavior for web analysis and event tracking when you reach our website via an advertisement from Facebook Ads. The data processing takes place on the basis of an agreement on order processing by Facebook.

8.SOCIAL MEDIA

8.1 SOCIAL PLUGINS FROM FACEBOOK, INSTAGRAM, PINTEREST, WHATSAPP

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can, for example:b press the like or share button.

8.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM, YOUTUBE, PINTEREST

If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used to e.g.b To display advertisements on and off the platforms that presumably match your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy, please refer to the provider's data protection information linked below. If you still need help with this, you can contact us.

Facebook [https://www.facebook.com/about/privacy/]is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually sent to a Facebook, Inc. server., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission.Data processing when visiting a Facebook fan page is based on an agreement between those jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Instagram [https://help.instagram.com/519522125107875] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually sent to a Facebook, Inc. server., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission.Data processing when visiting an Instagram fan page is based on an agreement between those jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

YouTube [https://policies.google.com/privacy?hl=de] is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server at Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission.

Pinterest [https://about.pinterest.com/de/privacy-policy]is an offer from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually sent to a Pinterest, Inc. server., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission.

9.CONTACT OPTIONS AND YOUR RIGHTS

9.1 YOUR RIGHTS

As a data subject, you have the following rights:

* in accordance with Art. 15 GDPR you have the right to request information about your personal data processed by us to the extent specified therein;
* in accordance with Art. 16 GDPR you have the right to immediately request the correction of incorrect or complete personal data stored by us;
* in accordance with Art. 17 GDPR you have the right to request the deletion of your personal data stored by us, unless further processing
* to exercise the right to freedom of expression and information;
* to fulfill a legal obligation;
* Reasons of public interest or
* necessary to assert, exercise or defend legal claims;
* in accordance with Art. 18 GDPR you have the right to request the restriction of the processing of your personal data if
* you dispute the accuracy of the data;
* the processing is unlawful but you refuse its deletion;
* we You no longer need the data, but you need it to assert, exercise or defend legal claims or
* you in accordance with Art. 21 GDPR have lodged an objection to the processing;
* in accordance with Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
* in accordance with Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.

Right to object

If we process personal data as explained above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing is The purpose is to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.

9.2 CONTACT OPTIONS

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Data protection declaration created with the Trusted Shops [https://legal.trustedshops.com/] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].