Refund policy

Right of withdrawal

Consumers have a fourteen-day withdrawal.

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

We ask you the return by mail kontakt@animalon.de To register, a quick & smooth procedure is guaranteed.

For us as a small start-up company, unfortunately, it is not yet possible to offer retouring orders for free. Therefore, we charge you the resulting return costs and keep them in your reimbursement.

The return costs for Germany amount to 3.99 €. Further return costs for other countries are glad to give you by registering your return.

Of course, you also have the opportunity to send the goods to us with a service provider of your choice at your own expense. (Please update the return beforehand to ensure a smooth flow)

Our return address is:

Wolffstore GmbH

C / O Animalon GmbH

Venloer Str. 40

41334 Nettetal

The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, have taken the last goods owned.

In order to exercise your right of withdrawal, you must (Animalon GmbH, Giesenheide 25, 40724 Hilden, contact@animalon.de, telephone: +49 211 69508978) by means of a clear explanation (eg a letter sent by post, fax or E -Mail) informed about your decision to revoke this contract. You can use the attached pattern withdrawal form, but not prescribed.

To maintain the cancellation period, it is sufficient that you will send the notification of the exercise of the right of withdrawal before the expiration of the cancellation period.

Consequences of the revocation

If you revoke this contract, we have all the payments we received from you, including the delivery costs (except for the additional costs arising from the fact that you choose a different kind of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day, to which the notification of their revocation of this contract has been received by us. For this repayment, we use the same payment methods that they have used in the original transaction, unless we have expressly agreed otherwise with them; In no case will you be charged charges due to this repayment. We can refuse the repayment until we have retained the goods or until they have provided proof that they have returned the goods, depending on which the earlier date is.

You have the goods immediately and in any case at the latest within fourteen days from the day, where you teach us about the revocation of this contract, to return to us. The deadline is maintained if you send the goods before the deadline of fourteen days. They carry the immediate costs of the return of the goods. They have to pay for any loss of value of the goods only when this loss of value is due to a handling of the goods that are not necessary for testing the nature, properties and functioning of the goods.

Pattern revocation form

(If you want to revoke the contract, please fill out this form and send it back.)

Animalon GmbH

Steylerstr. 121

41334 Nettetal

service@animalon.de

- I hereby revoke (n) I / we (*) the contract concluded by me / us (*) on the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received AM (*)

- name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (S) (only for message on paper)

- Date

(*) Stroke inappropriate.

Cancellation Policy Created with the Trusted Shops Law Texter in cooperation with Wild Beer Solmke's lawyers.